FAQ's and Info

FAQ's Catering

Are staff included in the per head menu price or does that cost extra?

Staff are included in the pricing. We bring as many staff as we need based on your final number.

Will your staff serve drinks and operate the bar?

No we do not. Our team will be there in a food capacity. Bar service will need to be arranged separately.

Can we mix and match and create our own menu?

Absolutely. Just let us know your preferred menu and we'll advise the cost per head.

Will you do a full pig on a spit?

No we will not. We use cuts of meat and vegetables. This allows us to cook in a shorter time frame costing less in staff fees. Whole animals take 12+ hours to cook and is not cost effective.

Is there a fee to cut our cake?

There is no charge when we're already catering a dessert menu for you. Charge will apply if dessert is not already included in the catering package you've chosen.

Is cutlery included?

Stainless steel cutlery is automatically included on all menus. Gold cutlery can be hired for an additional fee.

Is crockery included?

Crockery plates are not automatically included on all menus as we do a lot of low key events as well that are happy with disposable plates to save costs. Crockery can be added to all menus at al additional cost of $1.50 per person per course.

Do you have the option of linen napkins?

All menus come with quality dinner serviettes. You can upgrade to linen at a cost of $1.50 each and we have a range of colours to choose from

What do we need to provide for you?

We require a sheltered, well-lit area to prepare. This could be a carport, garage or pop up tent if there's no access to a kitchen. We require access to power and potable water. This could be a lead and drums of water if facilities are lacking. We require tables to serve the buffet and preparation tables. Quantity can be advised at time of booking based on your estimated numbers.

Do you do tastings?

As we are a strictly mobile catering business we do not offer tastings. We do have an incredible word of mouth reputation around town. Keep an eye on our facebook page for any public events we pay be involved in that you can attend and try our food that way.

Do you provide for dietary requirements?

As a mobile caterer we bring the food that you've selected. Without a permanent restaurant kitchen it's hard to deal with dietaries off the cuff when you've only got the selected ingredients to work with. We suggest getting all of these up front so that you can tailor a menu to suit from the get go.

Will the people we speak to in store be there on the day?

We can perform multiple functions in any one day. The team you chat to in store do also perform the functions so chances are they may be there on the day! Rest assured that our team have been together for many years and are very experienced no matter what staff combination you get on the day!

Can I hold my date tentatively?

We do not take tentative bookings. To hold your date you must fill in your booking form and forward a 20% non-refundable deposit. Only then is your date secure.

Can we pay you off?

Once your 20% deposit has been made you're welcome to pay us off however is convenient to you. Whether that be weekly, fortnightly, monthly or just in lump sum once final numbers are received.

When do you need final numbers?

Final numbers are appreciated 2 weeks before your event date. At this time we allocate staff and order menuitems.

When do I need to make menu selections?

Last menu changes are at the same time as final numbers. 2 weeks prior.

How far in advance do I need to book you?

Popular wedding dates book approximately 12 months ahead. You can contact us at any time to check availability of your chosen date.

Is there a minimum number of guests required to book your packages?

We cater for any number of people but charge for a minimum of 40 people to cover costs as bulk purchase prices do not kick in until 40 and staff costs remain the same regardless of whether it's for 10 or 40 people.

Is cleaning included in the cost?

All items we bring with us will be collected and taken with us. We will clear plates and leave rubbish in your receptacles and clear the buffet. All dish washing of our items is included in the cost and you don't need to worry or assign anyone to take care of this.

When do you arrive to the function?

This is dependent on the menu you've selected and can be advised at the time of booking. As a guide when we're able to cook onsite we arrive 4 hours before your dining time to start cooking and preparing and stay for the duration. Until guests are finished eating and we're all cleaned up.

Are you licensed?

Yes. We have all licenses and insurances required to serve and prepare food as a mobile catering business.

What do your staff wear?

Elegant Events have a smart dress shirt with our logo which staff wear with black slacks and black shoes as well as matching aprons.

How long does the food service last?

This is different each time depending on your guests and how capable or chatty they may be at the buffet. Please let us know if you're on a schedule so that we can monitor the time and serve the buffet or move people along where need be.

What if I need to cancel my booking?

See our general terms and conditions for our cancellation policies.

Will you place the cutlery and crockery etc on the tables?

Cutlery will be placed at the guest settings automatically with all menus except the Budget Menu in which case it will be available on the buffet table. Crockery is at the beginning of the buffet unless you've specified in your special requirements that you'd like this placed elsewhere.

Are the nibbles placed on a table of taken around?

Our staff circulate these making sure that everyone gets some and are aware that food is out and about.

WEDDING STYLING & CATERING - 11 DECEMBER 2021

"Oh! Cassandra it was all so amazing & magical.. It all looked so beautiful.. I'm sure Paul & Natasha will relive this magical day forever.. Thank You.." - Denise, Grandmother of the bride

"It was absolutely beautiful Cassandra. Everything looked soooo amazing & I know Paul & Natasha had the most beautiful day!! Thank you so much!!"- Sharon, Mother of the bride

"Just another big thank you for absolutely everything, we have had so many comments and just can’t wait to see all of the photos to relive the day! The team were fantastic! It definitely goes so fast!!" - Natasha, Bride

CATERING CHRISTMAS PARTY 4 DECEMBER 2020 & 3 DECEMBER 2021

"We have used Elegant Events for 2 years for our staff Christmas lunch. Cassandra and the team made it easy for us to organise. They provided a beautiful lunch at our premises with foods that covered all dietary requirements. All meals were tasty and well presented, and they took everything away at the end, resulting in no clean up." - Michelle St Luke'sAnglicanSchool.

STYLING CHRISTMAS PARTY 19 DECEMBER 2020 & CATERING CHRISTMAS PARTY 18 DECEMBER 2021

"Thank you so much Cassandra from Elegant Events Bundaberg for your continued support as a member of the gym and business we support and trust. You did a fabulous job!! Didn’t doubt you for a second. Thank you xx" - Blake & Cassie 3b'zFitness

CATERING CHRISTMAS PARTY 28 NOVEMBER 2020 & 27 NOVEMBER 2021

"We look forward to having you again!! Everyone loved the catering last year.." - Hannah SaxonArchery Club

PROM STYLING 19 NOVEMBER 2021 20 NOVEMBER 2020 15NOVEMBER 2019 16NOVEMBER 2018

"To Elegant Events. THANK YOU for all that you do. The universal opinion of the staff who attended the Kepnock Formal was that is was the best one ever. Staff and students and their parents were speechless at the aesthetic beauty of the room. The only word fitting as a description is PERFECTION. Sincere thanks and gratitude for your advice, support, wonderful ideas and astute professionalism. Thank you for designing a superb evening." Ross KepnockSHS

PROM STYLING - 18 NOVEMBER 2021, 19 NOVEMBER 2020, 14 NOVEMBER 2019, 15 NOVEMBER 2018, 16 NOVEMBER2017, 17 NOVEMBER 2016

" Thank you so much for another beautiful room. Fantastic job as always " - Natalie North Bundaberg SHS

"I’d like to say a big thank -you to you for your help / guidance as I navigate organising my first school prom / formal. You have been an absolute pleasure to work with." - Nathan North Bundaberg SHS

PROM STYLING 17 NOVEMBER 2021, 18 NOVEMBER 2020, 13 NOVEMBER 2019, 14 NOVEMBER 2018, 15 NOVEMBER 2017

" I just wanted to thank you both again for the amazing job you do to put together our Formal. The room looked amazing as always!!!!!!!! You have made Formal time of the year so much easier for me and I am forever grateful." - Kirstine St Luke's Anglican School .

MELBOURNE CUP CATERING & STYLING 30 OCTOBER 2021

"Thank you to the amazing team at Elegant Events Bundaberg who quickly transformed Halloween Hall into a beautiful venue for our Melbourne Cup luncheon today " - Nicole Shalom College Rowing

HALLOWEEN CATERING & STYLING 30 OCTOBER 2021

"Thank you to Elegant Events Bundaberg for an absolutely amazing function. This Halloween function was the brainchild of Cassandra from Elegant Events and she did an awesome job, the decor was spooktacular and food was plentiful and delicious! " - Nicole Shalom College Rowing

CATERING 21 AUGUST 2021

"I just wanted to say a huge thank you for catering for our wedding on the weekend. The food was FANTASTIC, and the girls serving were very accommodating, polite and a real credit to your company. Everyone was fed and happy. Thankyou so much.." - Gemma & Chris, Bride & Groom.

CATERING & STYLING 14 AUGUST 2021

"Thank you for everything I got a little peek yesterday and it looks fantastic.." - Fallon, Bride.

STYLING 31 JULY 2021

"Great job guys, we loved working with you!" - Friendlies Foundation

CATERING & STYLING 3 JULY 2021

"I just wanted to say thank you for everything in the weekend. The decorations and food was absolutely amazing!! Everyone loved the decor and the raved about the food!! Even the vegan meals were a massive hit! ." - Gracie, Bride

HIGH TEA CATERING & STYLING 28 MAY 2021

"Our High Tea fundraiser was a huge success thanks to the support of wonderful local businesses. Our first shout out is to Elegant Events Bundaberg for the beautiful decor and organising the delicious menu. " - Nicole Shalom College Rowing

CATERING & STYLING WEDDING - 15 MAY 2021

"Thanks for everything, everything was just perfect" - Deb, Bride

STYLING WEDDING - 11 MAY 2021

"Thank you so much we both couldn’t have asked for anything better you have us speechless on how amazing everything was!! On such a short time frame you made it beautiful and better then we imagined" - Emily, Bride

STYLING & CATERING WEDDING - 8 MAY 2021

"Thank you so much Elegant Events Bundaberg You did such a beautiful job! It all came together so well and we couldn’t ask for anything more" - Dana & Alex, Bride & Groom

CATERING & STYLING WEDDING - 1 MAY 2021

"Thank you so much for all that you did for us to help make our Happily Ever After celebrations be a night that Jordyn and Jake and their guests will remember for a long time." - Rosanne, Mother of theBride

CATERING & STYLING WEDDING - 1 MAY 2021

"Thanks again for a fantastic job.." - Trish, Bride

CATERING & STYLING WEDDING - 26 MARCH 2021

"Cassandra, the wedding was lovely and everyone enjoyed the atmosphere and the food. Thanks for everything." - Bronwyn, Mother of the Bride

STYLING WEDDING - 20 FEBRUARY 2021

"Thank you so so much for everything you guys did to help make our day so much easier! The ceremony & reception was stunning!" - Jamie, Bride

STYLING & CATERING WEDDING - 12 FEBRUARY 2021

"Thank you so much the marquee was amazing and the food was lovely!!! We cannot thank you enough we had the best day and I'm pretty sure our guests did too!!! Xoxo!" - Lisa, Bride